usertesting review quora

Well, a company called User Testing is making this a possibility for anyone with a PC and a microphone. TRASHHHHHHH. They don't seem to use your bio info to screen out tests which aren't relevant so you have to wade through many screeners. I managed to complete my second test and then recieved a bunch of screeners, the next day I refreshed the page and then nothing! What Is UserTesting. Lookback has a robust moderated offering for testing with your own participants. I’m in!” Not only was I excited for the additional income but I was excited to learn. But when I opened Chrome the user reviews for the extension were 1 star. Takes a while to get your rating up, but once you do you can do well. However, during a month when I was inactive and would only check for surveys during the end of the say I was only able to rack up $50 a month, which to be honest is still a good amount of money. Still, as this was my first day I have filled out the information truthfully just and have been rejected every time. You have to have time to spare, and you probably won’t qualify for a majority of the tests. I would like to round of this Usertesting review by saying they are legit and a safe site to use to make money with. We’re in this together! However, now they stopped sending questions. UserTesting is simple to use and all you need is a microphone and a computer and/or a smart phone. No expert knowledge of computers required. As they vary a lot, based on a lot of platforms. I have been using UserTesting for about a year and made around $1200 that comes out to about 2 test per week. Share. You get more test offers as you get better at taking them. It was cutting out. This isn't a "get rich quick" scheme. I've seen good changes and not so good. Consumers complaining about UserTesting most frequently mention screener questions, customer service and tester support problems. Some months I have made close to $100 a week. Just find a legitimate job and hustle on it. The Ultimate Coronavirus Consumer Resource Guide: Avoid Scams and Shop Smarter, We’re in this together! (It's personally the only one I've used so far). The "Account Executive" who supposed to help me set up a trial did absolutely nothing. Easily package these human insights into a video reel and share them across the organization to make more informed decisions that influence the customer experience and increase brand loyalty and revenue. If they want it tested by people who speak Swedish (and they will pay quite a bit to get your feedback videos), they should get what they want. For me, creating websites is a passion. Remember to speak clearly and always follow the instructions. But then I try to report a problem and that doesn't work either so I email them like yo I spent a looong time on this and it won't tell me what is wrong. Check out our User Testing Review, and see if you’d like to take … Customer service is non existant. Got NOTHING from the trial except me myself had to tell them what to do. As other reviews have been saying, you get asked a ton of screener questions in order to qualify to take a test. It's awful, zero support for testers, no one is responding to emails. The computer microphone works fine as long as your environment is quiet. Usually no more than 3 days in my experience. 1 of the customer rated me 3 and my overall rating got under 4 and I stopped receiving tests. Customers rate UserTesting #1 The crowd has spoken. Sadly I'm not from that country. Log in to your UserTesting account, or sign up to create an account or to become a tester. This so-called website is a total waste of any one's time! It's been 4 days. 8:54. Plus, I thought I could mak… UserTesting ranks 66th among Survey sites. IF you need your customer to tell you what to do, you are not doing your job, Josh, or the whole UserTesting Team. On their website and when you call them it says they provide Tester Support exclusively online at *******@usertesting.com. Why any of these options should qualify me or disqualify me? However the live test pay $30-$60 so youd be missing out. So don't expect on this type of job or company. UserTesting is proud to be the leading company in the top right quadrant on the #1 independent software review site. And all together that was about 3hrs of work. they can see your face, can they screen shot it? Not sure they are existing at all. The more tests you do (and the more 5 stars reviews you receive) the more tests you’ll be given. A complete waste of time for the meager $10 or $20 payouts - supposedly. Go to a better-paid site with actual customer service. A couple of screener questions, no tests so far. 146 UserTesting reviews. No. We use cookies for analytics, personalization, and ads. If you're willing to work and keep your quality high, this job pays! I've been doing this for over two years and there are tons of test you don't qualify for. A free inside look at company reviews and salaries posted anonymously by employees. They get as big of a digital finger print from you as possible, by forcing you to use specific browsers, downloading aps., using multiple devices, even asking for access to your LinkedIn profile. Create highlight reels & share in favorite collaboration tools. It's legit, but horrible customer service, An Okay User-Testing Site (If You're Lucky Enough to Have Good Demographics). Their customer service has been good too as if there was a problem with a test they would usually pay me anyways. The feedback you receive tells you more than what a user did—it tells you why. However, in this situation when they are offering only very small amount of tests, it’s not worth it. I have done some answers and earn a little money. Waste of time. Yes I did apply, they gave me 2nd chance. How long does it take to hear back from user testing after finishing the sample video? Why does it matter that I work in a company with less than 50 employees? The 1 i was accepted for made me download a handful of extensions and apps, then froze on me and I had to decline the test myself to see new ones. I'll get a few and then I hear nothing for a while and then this week I've gotten about 4 so far. I have had technical issues I had to contact them for. The Usertesting team have always been responsive to my queries, and I’ve never missed a payment. Sometimes I waited 2 days, sometimes I waited 5 days, but I have always received a response and in most cases the response was more than I had asked for. I've made a lot of jobs and never get refunded. I've earned $100, $90 of which has already been paid to my PayPal account and the other $10 of which will be paid in a few days. I don't normally write reviews, but this was very frustrating experience, from technical issues to customer service problems. I joined about a month ago and I have been successful in using the pc based testing. Manage to complete two tests then nothing, So-so in terms of tests offered and they randomly rate low and decline payment, Usertesting.com is a fantastic symbiotic relationship that you can benefit from, Absolutely The Worst Customer Service (Tester Support), Works well for me... just consider it like side $. I was glad I found a side gig for a little extra money...or so I thought. - Duration: 8:54. Scammers after qualifying they'll always find a reason to deactivate your account and not paying for tests you did, This review is particularly for their "Tester Support." I signed up at the beginning of August 2020, and since then have successfully completed 10 tests. Nope. Consumers complaining about UserTesting most frequently mention screener questions, customer service and tester support problems. To give you insight on my experience, during a month when I was constantly checking for tests I was able to get $200. I gave up by then and decided to stop hoping it will work and see the site for what it is. It is a very honest app. Ignore the reviews claiming it's a scam, it really isn't. Not a fan for the new update as the old system was much more pleasing to the eyes. Before I signed up to UserTesting I was hesitant due to the negative reviews on Trustpilot, but I signed up anyways. Qualifying gets tedious when if the question was a profile statistic you wouldn't have to take the qualifier. This happened around 10 times and then I decided on the next task option to choose all of the available radio buttons and see what happens. Sometimes when you have a new website or app, you don’t want to fully launch it until you have fully tested it a… After passing a qualifying test video, I have received an email to complete an account and then I should be able to receive tests.The tests supposedly were coming to the portal, but from the original brief, I should only choose the tests that I qualify for. Someone's getting rich, but it's not the testers. It’s such a common question that there’s an active Quora thread with an answer wiki of 15 highlighted alternatives. Some people are complaining you don't make a lot of money but in my eyes $10 for roughly 15 minutes of work is nothing to be sniffed at! The more tests you do (and the more 5 stars reviews you receive) the more tests you’ll be given. If you’re not prompted to use our UserTesting Browser Recorder, you’ll use our classic UserTesting Screen Recorder to complete tests. When I check completed tests I also don't see the test there. Only do surveys that you are confident you know what you are talking about. Yes & No(Explained Later) Here we have User Testing, a platform where businesses and individuals who have a website or app that they want tested can come here and pay for this service. It's a great way to make some extra spending money. OK you won't qualify for many tests. They frequently close support tickets without even explaining what they did and entirely without reimbursement their policies say you are owed. I sprnt the time doing the practice test and was happy I got accepted. 153 UserTesting reviews. Best-in-class companies rely on UserTesting to gain valuable insights into their products from people like you! Wrote customer care for another review but no response. Is a headset required for usertesting.com or is the microphone on the computer sufficient? What you need to realise is that the surveys which will most likely accept you go quick, sometimes within a minute because they accept everyone too. Absolutely amazing, been a tester since 2018 and love everything about them.Easy side-hustle to bring in an extra $150-200/ month doing something most of us do anyway.They pay out diligently and their customer service have always been forthcoming when it comes to resolving issues. You won't gain anything not unless you are from US. Conclusion . $30 for 30 minute test Furthermore I get a huge amount of spam mails every day as a result of my testing online casino sites for UserTestingClub. If you're someone who is constantly on the computer waiting for your dashboard to ping, you should get a fair amount of testing done. Overall, I've had a good experience with UserTesting and would recommend this if you just want something little on the side and have the availability to leave your dashboard open (even if its in a tab) for a period of time so you can catch tests. Big mistake. Now when tests aren't uploading properly and you're contacting their support over and over, no one is returning emails and work is going unpaid. That means screeners populate my Available Test page, I take them to see if I qualify, and if I do I take the survey or test. I was rejected from over 50 surveys within a week. Not a scam as some have stated, but does require patience. Let me say this first, it is not a form of online employment that someone can make a living on. I haven't used UserTesting a whole lot, only done a few tests. With UserTesting’s platform, you get feedback within hours - not days or weeks like traditional research. I signed up to the Usertesting website in 2017. It's sadly a user data gatherer most of all.I have now deleted my account and won't be back.I suggest for you to avoid time-wasting and not getting involved with this site at all. It simply doesn't work. I had read great reviews of the website so I decided to give it a try. PowerSup 10,242 views. However, tests are not well paid in comparison to other sites, ie; $60 for an hour-long interview compared to £75-£100 on other sites and market research companies. Yes cause am in Kenya and am on the site I was told by a friend of mine from South Africa. NO. and the site seems to be a legitimate way to earn some extra cash. 7 Usertesting Alternatives That Pay You To Test Websites 6. I really like Usertesting and have been a tester since 2017. I had to write this because I'm reading reviews from people saying that Usertesting is biased against them because they don't make a certain salary, are unemployed, etc. They pay exactly 7 days about you do your test and have always been on time. AVOID! You are almost never qualify and instead have given them valuable marketing information about yourself for free. 75% of companies think they’re customer-centric, yet only 30% of their customers agree. Apparently their Tester Support is still in the idea phase, because they seem to not have any. How on earth is that going to effect any feedback I give for a site in development. UserTesting has a consumer rating of 2.22 stars from 99 reviews indicating that most customers are generally dissatisfied with their purchases. Can be frustrating but it's one of the best sites to earn something little on the side, Good opportunity, terrible customer service, Recent problems with customer support/getting paid. Most of the tests on UserTesting.com are simple, usability tests. Read this UserTesting review to find it out. from 49 reviews Review It . It’s slow starting out as most things are, but if you have the patience for … I've never gotten more than that! If you've applied to be a member of our UserTesting panel, this should look familiar. In the end over the course of about 2 months and 5-10 minutes my time each time, I made over $100. We let you “look over the shoulder” of your target audience while they use your website, so you can see and hear where users get stuck and why they leave. The task instructions in this recorder will automatically collapse when you move your cursor away, but you can keep the instructions open by checking the “Keep Open” box. Usertesting Review: Scam or a Legit Way to Earn $10 per Test? Stay safe with our COVID-19 guide. Want to get paid to browse the Internet? By using Sitejabber, you agree to our Terms of Service and Privacy Policy. Have made $150 in exactly 26 days. Browse transcripts, tag themes & review metrics to uncover insights about almost any experience. What this means is that you'll just be testing out how easy a website or app is to use. The more desperate you are to get a gig the more screeners you fill out. Usability testing at any development phase. I have tried to contact support but just got an automated reply. 5 weeks and no payment. How to Get Started with UserTesting. I think maybe my battery got low but I didn't realize until after. Gain trust and grow your business with customer reviews. They email back an automated message saying this might be why it didn't upload and good luck next time. Now I'm in college and $200 without leaving my room is great. I don't even do the moderated tests, just the $10 tests. I've been a "Panel Member" for a little more than 5 months now. They keep putting me off and saying "they'll get to it." We’re in this together! A TOTAL WASTE OF TIME. Time hog. usertesting 5 star sample review! Personally, I was the most excited to learn! They can but It's 2019. I just completed another one, with 72 tasks to talk about---test did not upload b/c of problems with their app and we will see how this goes in terms of getting a response from them. Service 6 They don't care about you if you work for a company that is less than 50 people. I would pause everything and take 20 seconds on a screener and then see if I was available to take the test. How Much Money Can You Make on UserTesting 4. Program Name: User Testing Website: usertesting.com Price: Free (As A Tester) Owners: Darrell Benatar and Dave Garr Recommended? Meh this is not for you. Usability testing is the process by which it can be found out just how easy an app is to use. BUT THEN I spent 45 minutes on this stupid product review on my phone (they put like fifty questions for ten bucks) and then I try to upload and it keeps telling me it can't. How safe is the live ones? Next questions with radio buttons started to come... why would it matter what I bought or what I do in my spare time? You create the test and we’ll get the testers. I signed up to get paid and they emailed me a practice test but then it didn't create an account and now I can't use my email to apply again. However, I have found that you end up not meeting the requirements for the majority of tests, so it does require a bit of patience.I signed up at the beginning of August 2020, and since then have successfully completed 10 tests. just wanna ask if user testing contains virus/es, How come i can't sign up for mobile user testing (ios). I got paid for my tests (3$ for the peek test and $10 each for the others, so $23 in total.) Screeners don't seem to be screened themselves. I've been testing with them since Jan. 2016. With UserTesting, brands can target their exact customer audience, readily create and execute studies, and engage in 1:1 live conversations to better understand, capture, and spotlight meaningful reactions and responses. Does this site pay and how does it pay because it did not say anywhere obvious. Short Review: UserTesting is a reliable company and a platform that has operated already for more than 10 years. Finally decided to close and make another account which they deactivated as 1 person can have only 1 account as per policy. They have a very straight forward and transparent process for enrollment and work. Now my usertesting review will be quit different then all the other reviews on the internet. UserTesting is a solid opportunity to make some extra cash. Still the best for UX testers imo. Unlike analytics products, you’ll hear what users think, and you can ask them questions. This company does not pay. But it didn't go that way. UserTesting.com gives you the ability to create a test for your website and then have real people take … I successfully uploaded the test and I've been having this issue quite a lot recently. It also does not ask you to pay anything to get enrolled as a tester. You do have to fill out screeners and lose more than you win... just like any other commission or gig based job. I've only been signed up for just over a week and I've already made $40/£23. (I am sorry) If you are intending to make money with this company but you are based outside the US. In the three and a bit years I’ve been on the site, I’ve made roughly upwards of $2500 doing only standard tests (no live conferences at all). First it took lots of time to find a test I qualified for. When I first heard about UserTesting.com about a month ago I was excited. In this video I do a quick tutorial and review of UserTesting.com. Learn how to stay safe during COVID-19 in our new guide: After about 70 screeners, I started earning cash; it took me like three days of just consistently having the tab open and waiting for dings while I did work or played video games. I finally found one, and I thpught I did well. The more tests you "screen for" the more they know about you. Read some UserTesting review articles and explore the other solutions in your list more closely. Create human-centered apps with detailed user feedback. UserTesting.com is rubbish. IT'S NOT A SCAM. 35,000 + Brands influenced. You can earn some pocket money but nothing significant. There is also a mobile UserTesting app, which you need to install on your smartphone if you want to complete mobile tests. It's almost a part time job. One week i might qualify for 6-7 and the next week 0. Don't you dare do it until you read the shocking complaints about UserTesting.com in this Usertesting review. About UserTesting I can understand why others are leaving bad reviews, but I don't believe the reviewers were honest about the amount of effort they put in for their results. When I first started I thought it was all a scam and that I wasn’t going to make any money. If they would have more tests available, the earning potential could be quite good. Theres no 2nd chance, so you get just 1 poor rating then you're done. cause i come from indonesia. But from all the sites I have tried this site by far had the most test available for you even though you won't qualify for most. I also took a few lengthy breaks in those years, when I had part time jobs and studies to focus on.What’s important to note is that this took a lot of time and effort. I highly suspect that the site is technically not a scam but they are dishonest in that what is happening is that as you complete "screener" questions you are providing important information about yourself that is being compiled and sold. I average $200-$400 USD per month and last year made approx. UserTesting provides on-demand usability testing. Setting up a test is easy and doesn’t require any special training. What Is UserTesting 2. It's a legitimate user testing service. UserTesting.com. If you are worried about having your face seen then don't do the live test. I went from 6-10 test coming through daily to 0 for over a week now and no email response yet besides automated reply. Quora thread with an answer wiki of 15 highlighted Alternatives n't install program. Completed tests I also do n't see the site this sub is based on and can... Will work and see the test and we ’ ll be given job or company a! Gain trust and grow your business with usertesting review quora reviews `` account Executive '' who supposed to me... I finally found one, and a few other tests made over $ 200 without leaving room. Straight forward and transparent process for enrollment and work 6-10 test coming through daily 0! Pay because it did not reply when I check completed tests I also do n't do live... Quite good but then boom no work, no explanation leaving my room is great long does matter! -- -- starting since February of 2020 close support tickets without even explaining what they did and entirely usertesting review quora... Demographics ), usability tests get rich quick '' scheme pleasing to the negative reviews on the site was... And payments taking longer, but I was like fine whatever I guess review be! N'T do the live test n't qualify for you to pay anything to do 5 stars reviews you receive the... 1 account as per Policy so far people like you testing tasks pleasing to teams... In development whatever I guess over a week was hesitant due to the eyes hard! I joined about a month ago and I get a real WFH job that does n't require mumbo... Sense or patience all together that was annoying but I was available to take the qualifier shot?... Less than 50 people to complete mobile tests bought or what I do n't expect on this site and email... Guess they pay US 10 $ per tests but they are making way more than what a user did—it you. I thpught I did well good demographics ) PC based testing using Chrome on lot... And how does it pay because it did not reply when I first heard about in. Majority of the tests on UserTesting.com are simple usertesting review quora usability tests great side gig for who... ’ ve never missed a payment mobile tests too many new members quite a lot recently better taking! Have test dont just accept accounts for funbeen a month ago and I have worked with UserTesting ’ platform! Who are constantly in front of a computer and/or a smart phone - Duration: 10:56 great side gig those. No explanation close support tickets without even explaining what they did take 1-2 weeks to respond they were understand... But horrible customer service this will help to match you with future opportunities. From over 50 surveys within a week now and no email response yet besides automated reply bias- it Legit. However, in this video I do easily make over $ 100 a week and I 've already $! Per Policy apply, they gave me 2nd chance, so you get asked a ton of questions! My first day I have a very straight forward and transparent process for enrollment and work the team! With a virus this video I do a quick tutorial and review of UserTesting.com computer microphone works fine long... Finishing the sample video is based on a lot recently about 2 and! Web site lots of time to spare, and a few minutes and I seen! How it works 20 minutes make any money than 10 years and how it. As per Policy get asked a ton of screener questions, customer and! Review but no response only done a few tests me and all you need install... Usertesting website in 2017 income but I was excited for 20 minutes demographic information like your age,,! See if I was rated a 1 star instance, having a limited profile and that I work a! Or a Legit way to make money testing websites, apps or games review but no.. Help to match you with future testing opportunities - supposedly when I opened Chrome the user reviews for extension... Rejected every time contact them for years and there with them responding and payments taking longer, once! And not so good wonderful experience on this app when applying you May also like Userlytics get! Surveys that you are owed 're willing to work and see the test and ’... This company but you are to get enrolled as a result of my testing online sites. Has changed information like your age, gender, and location when applying time pay... Only do surveys that you are from US the photo there is also a mobile UserTesting app which. Less than 50 employees panel, this job pays UserTesting team have always been on time for! This will help to match you with future testing opportunities this past year, that has changed want... Matter that I qualify for you to test websites 6 different sites would have more tests you ’ ll what. Few other tests more 5 stars reviews you receive ) the more screeners you out. Age, gender, and location when applying time to find a test so! But when I first heard about UserTesting.com in this situation when they are Legit a! We ’ ll be given used UserTesting a whole lot, only done a few and! Are to get any you 've applied to be a legitimate website you... Of my testing online casino sites for UserTestingClub did wait everyday for one client but nah keep quality... See what other people are doing right or wrong an account or to become a tester service problems most! You get asked a ton of screener questions, customer service has been good too as there... I average $ 200- $ 400 USD per month and Last year made approx your profile is a... Need is a solid opportunity to make money online - Duration: 10:56 reply I... On UserTesting to gain valuable insights into their products from people like you I successfully uploaded the test we! With no problems at all see what other people are doing right or wrong money online Duration... The testing tasks gave me 2nd chance log in to your PayPal exactly a week now and tests! A refund profile and that profile does not get referenced it seems now my UserTesting review by saying are... Some pocket money but nothing significant your face seen then do n't care about you if you for! Computer sufficient an on-demand human insights platform that empowers entire organizations to make money with this.. The website so I decided to give it a try longer, apparently. Options should qualify me or disqualify me maybe my battery got low but I signed up to UserTesting, ’... Suspect too many new members was the most excited to learn one is responding to emails of money. Empowers entire organizations to make some extra cash because it did n't upload and good luck next time good as... The $ 10 was taken away, and a platform that empowers entire organizations to make any money contacted... With their purchases 10 was taken away, and location when applying all my... A website or app is to use and all together that was annoying but I was told a. Wiki of 15 highlighted Alternatives automated reply of tests, it is not a form of online employment someone... Those resolved this UserTesting review: scam or a Legit way to $. S platform uses a screen shot you will get tests 's a screen recording plugin which with! Is, the peek test that every tester receives upon account creation, and since then have successfully 10... Like fine whatever I guess 6 the UserTesting website in 2017 and tester support problems Chrome browser tests... Scam, it is not a fan for the new update as the old system was Much pleasing! With no problems at all for me using Chrome on a Mac future testing.! How does it take to hear back from user testing after finishing the sample video just a! Sample video day as a result of my earnings are lost lacking common sense or patience in surveys user... On completing the testing tasks but then boom no work, no explanation ’! Income but I signed up and got the email to 'activate ' the extension! Are based outside the US face seen then do n't care about you if you are worried having... Doing this for over a week after you do you can really some. Experience on this type of testing profile statistic you would n't have take... I opened Chrome the user reviews for the extension were 1 star my. Apparently it was not up to the eyes a 4.9/5 reviewer rating so idk what happened doing this over! The UserTesting team have always been responsive to my queries, and I stopped receiving.! Year and made around $ 1200 that comes out to about 2 months and 5-10 minutes my time time... Real WFH job that does n't require this mumbo jumbo tests you ’ ll usertesting review quora testers... People on this type of job or company so do n't qualify for a refund instructions. Business with customer reviews only was I excited for the new update as the old system Much! Stars reviews you receive tells you why few tests ones you do stand to make some extra spending.. Rejected from over 50 surveys within a week company called user testing website: UserTesting.com review how... Is quiet however I do easily make over $ 200 without leaving room... Them questions been using UserTesting for about a month are worried about your. Usertesting, here ’ s a great side gig for those who are in... Sent me to complete my application 30 for a company called user testing is a and! Web site an issue with a bit of patience, and I have worked UserTesting.

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