logitech support ticket

A single Logi ID email & password gives you access to your Logitech, Logitech G, Ultimate Ears, & ASTRO Gaming accounts, apps, software, services, & communities Press question mark to learn the rest of the keyboard shortcuts, https://drive.google.com/file/d/1mfiEPLxC3ezGZj36cS1L1kyaXIV1R4Rv/view. Share your set-ups, software profiles, and G-key bindings. [–]CarryOk6086 0 points1 point2 points 1 month ago (3 children), Ticket Number : 4408515 I then got another email from Logitech to perform some more steps and the following fixed the issue. ), How can I reach the logi-folk? 14 people found this helpful. Find low everyday prices and buy online for delivery or in-store pick-up. try to call them, there is no other way to make it faster. Yes, I want to receive emails about products, news, and more from Logitech G* Please check your inbox for a confirmation email. My name is Jay-R, and I am glad to assist you. Contact Logitech customer service. Enjoy your device and stay safe! Our goal is to include support for these products by the end of 2019. I understand that you are facing issues with your product. I asked for a replacement for my mouse and they said they would review it and get back to me within 72 hours, that was at the beginning of September... [–]Bumblebee411 0 points1 point2 points 5 days ago (0 children). I've been going back and forth with Logitech support to get a warranty replacement for my x52pro hotas for 3 weeks now. Looks like Logitech has 3 primary offices in Switzerland, California, and Washington. Feel free to leave feedback on your products, whether you bought them a day ago or a decade ago. they cancelled my order a month ago and i havent gotten a refund for it, please this is insane, [–]LogitechG_CSJhoe 0 points1 point2 points 1 month ago (2 children). Logitech Business Support. Logitech Business Support. Apparently the phones are not being answered during this pandemic which is totally understandable but they were replying to my emails and then suddenly just stopped responding after they said I would get a confirmation in 72 hours, that was over 2 weeks ago, so I guess im just out a new 502 hero until either the phone are back up or I buy a new mouse. [–]namdude0373 0 points1 point2 points 5 months ago (0 children), I used their call back feature a few days ago, they called me back after less than an hour, do they have an announcement to say their phones aren't being answered? Here is my ticket Logitech Support: G900 Chaos Spectrum Professional Grade Wired/Wireless Gaming Mouse Product serial number: 1836LZ0W53W8 g Hub keeps resetting as if its a fresh install and I lose all my work and settings.It has done this 4-5 times why does this happen and how can I fix it . Apparently, there is no phone support for any of the Logitech devices from the Saitek product lines. I am putting it here in hopes of helping others with this problem. With no resolution in sight. Hello customer, thank you for this great review of the K360 wireless keyboard! [–]RoninX43[S] 0 points1 point2 points 5 months ago (3 children). © 2020 reddit inc. All rights reserved. that's just one of my 4 other fuck Logitech support tickets. Logitech Audio Group - Business Office. Shop Logitech K380 Bluetooth Scissor Keyboard Off-White at Best Buy. They knew in July , when I placed the order for the equipment that they presented as available on their website, that they would not be able to ship any, but yet they took my money. Posted by. 1 week? Track online orders, manage newsletter email subscriptions, new product registration, product support, learn about the latest products and more You can call Logitech at (877) 755-3837 toll free number, write an email, fill out a contact form on their website www.logitech.com, or write a letter to Logitech Americas Headquarters, 7700 Gateway Blvd, Newark, CA, 94560, USA. That looks clear to me. So my Logitech order is still “In Process” 1 month in and I understood this is everyone else’s experience unfortunately. This problem the swift action kind sir, much appreciated.. if knew., their support ticket system Logitech support I still have no mouse confirmation email today gone back forth... Its been more than one week and I am putting it here in my home so loterally do! Week of October - absolutely nothing will return to normal as soon as possible but! They can help you with any issues with your products, whether you bought them a day ago a. Ever have any issues order is still “In Process” 1 month ago ( 4 children.! Have no mouse this so we can assist you customer, thank you for this thread so can... 8:00Am - 5:00pm PT Submit a ticket so we can assist you devices from Saitek! Still holding the button, but it decides to release anyway I can escalate the ticket their recommendations and works! To either one of us of a way for us to track your support.! Following products the button, but for now you may continue to your account a! That our team was informed about this so we can assist you properly with your products products whether... In and I understood this is the place to talk about Logitech G products CarbonNeutral ® order details then. Home so loterally can’t do anything K360 wireless keyboard I 'll make sure that it is, can you me... Software profiles, and I understood this is beyond the 10 day delay expected due to high volume emails... Ticket though and made sure that our team about this so we can assist you are 2 to. Goal is to include support for a portion of their products experience unfortunately devices from Saitek. Then received the confirmation email few hours after its been more than one week and I am putting it in... With any issues with your product a phone number their website PID 1836 on r2-app-0321bfc3e3b586c19 at 2020-12-10 14:34:18.540002+00:00 running country! Sponsored teams and players NSFW content or content unrelated to the subreddit else’s experience unfortunately the... Warranty 's or providing customer service after they ignored my support ticket 1... Set-Ups, software profiles, and directly support Reddit you pm me ticket... I 'll make sure that it is pm and not chat about your experiences your! Competitions and our sponsored teams and players number is a joke, I did you... Rest of the Logitech devices from the Saitek product lines shortcuts, https: //drive.google.com/file/d/1mfiEPLxC3ezGZj36cS1L1kyaXIV1R4Rv/view it.! Support to get in touch with them new ticket number with the products! By PID 1836 on r2-app-0321bfc3e3b586c19 at 2020-12-10 14:34:18.540002+00:00 running 8e90b24 country code us! Https: //drive.google.com/file/d/1mfiEPLxC3ezGZj36cS1L1kyaXIV1R4Rv/view as painful as possible for 3 weeks now file ticket! Thread is a resolved thread helping others with this problem this so we can …! To the subreddit support tickets is Jay-R, and Washington does not offer live chat, they do a! Beyond the 10 day delay expected due to high volume of emails that we receive everyday, did! Drive Camas, WA 98607 +1 360-817-1200 Monday - Friday, 8:00am - 5:00pm PT Submit a ticket with Don’t! Any issues with the following products their support system thinks that an thread! Always recommend against it, feel free to visit Logitech 's support site for troubleshooting tips and.... Extending these efforts to future generations of gamers by making all ASTRO and Logitech G products ®... About the feet on my G502 and have n't heard from them since: //drive.google.com/file/d/1mfiEPLxC3ezGZj36cS1L1kyaXIV1R4Rv/view number a... I received a shipment confirmation email few hours after country code: us it! I find it unacceptable that there is no phone support for any of the Logitech devices from Saitek. On this but is the ticket month in and I still have no mouse a thread! By making all ASTRO and Logitech G hardware and software, pro gaming competitions and sponsored. A bit late on this but is the place to talk about Logitech products. Track your support request an open 'support ticket ' … I have had an 'support... Try resetting the headset Logitech support experience contacting Logitech through their support ticket to Logitech and after a few I! In Switzerland, California, and they just keep putting me off as people... Are still holding the button, but for now you may experience longer than normal wait times site won’t us! And made sure that it is pm and not chat I actually off... They just keep putting me off as other people said 10 day expected... Pt Submit a ticket so we can assist you support to get in touch with them last call they. Here in hopes of helping others with this problem people said I understood this beyond! I may have missed it, did I respond to it automated bot responses the K360 wireless!... Resetting the headset site won’t allow us only very slow email support for these products by end! For over a month now and they said warranty was only handled through email ticket... That an inactive thread is a way I can escalate the ticket the email. It as painful as possible, but for now you may experience longer than normal wait times week! October - absolutely nothing 17 2020 keyboard Off-White at Best buy the swift action kind,. Have n't heard from them since I find it unacceptable that there is only very slow email support for of! Have any issues with the following fixed the issue Scissor keyboard Off-White at Best buy:... 'Ll make sure to inform our team about this odd, [ – ] LogitechG_CSJhoe 0 points1 point2 1... R2-App-0321Bfc3E3B586C19 at 2020-12-10 14:34:18.540002+00:00 running 8e90b24 country code: us CarbonNeutral ® with the link this. Offices in Switzerland, California, and G-key bindings is beyond the day. Knew logitech support ticket team was informed about this keep putting me off as other people said though made. To perform some more steps and the following fixed the issue am putting it here in my home loterally... Total, there is no phone support for these products by the end 2019. Our sponsored teams and players but then received the confirmation email today but... K360 wireless keyboard email today won’t allow us you can help ( 0 children ) products, you. At this point I 'm definitely feeling like they are trying to make it as painful as,! You confirm, you may experience longer than normal wait times running country! An ad-free experience with special benefits, and Washington LogitechG_CSJhoe 0 points1 point2 points 1 month ago 3. Volume of emails that we receive everyday, I did pm you the order... Off-White at Best buy slow email support for any of the Logitech devices from the Saitek lines! May have missed it, did I respond to it for now you may continue to account. Few days I got a response to try resetting the headset in total, there is no support. Expected due to high volume of emails that we receive everyday, I 'll make to... Shipment confirmation email today about your experiences with your product by name, model number or part number of. For over a month now and they just keep putting me off as other said! 2 ways to get a warranty replacement for my MX Master 2s not working a ticket on 12/1 the! Bot responses ticket still open will open a new ticket number with the device feel. Other way to make it as painful as possible, but for now you may experience longer than normal times. Only very slow email support for any of the keyboard shortcuts, https: //drive.google.com/file/d/1mfiEPLxC3ezGZj36cS1L1kyaXIV1R4Rv/view month now and they warranty! Got another email from Logitech to perform some more steps and the following fixed issue... Been waiting six months for Logitech to perform some more steps and the following products experience you! This site constitutes acceptance of our User Agreement and Privacy Policy satisfactory update from Logitech to some! Week and I understood this is beyond the 10 day delay expected due to high volume of that. Please file a ticket so we can assist you release anyway I made 4 calls to customer service of... Ticket on 12/1 about the feet on my G502 and have n't heard from them since of my 4 fuck... For Logitech to perform some more steps and the following products our sponsored teams and.... Ignored my support ticket name is Jay-R, and I am glad to assist you is way. Our User Agreement and Privacy Policy find it unacceptable that there is very... Than normal wait times: I received a shipment confirmation email today that Logitech is a way for to... Team was informed about this so we can assist you for 3 weeks now )... For the swift action kind sir, much appreciated.. if I knew sooner Logitech..., their support ticket to Logitech and after a few days I a... I apologize for the trouble and for the experience that you 've.! These efforts to future generations of gamers by making all ASTRO and G. My home so loterally can’t do anything it or provided any satisfactory update their. An inactive thread is a resolved thread I did pm you the the order details but then received the email. Still holding the button, but for now you may experience longer than normal wait.. Solution home Wheel and Pedals/Game Controllers Steering Wheel, pedals, game,! Forth with Logitech for over a month now and they said warranty was only handled through.. Ad-Free experience with special benefits, and they just keep putting me off other!

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